Days to action setting on Request Type does not work properly for manual and automatic tasks
Description of Issue
Days to action setting on Request Type doesn't work properly for manual and automatic tasksÂ
Automatic tasks with the Days to action set on the Request Type show a due date of today's date
Manual tasks with the Days to action set on the Request Type do not show a due dateÂ
Context
Enterprise Service RequestsÂ
ESRÂ
Cause
Defect
Resolution
Development is tracking this under T311-9384 and the fix will be released in a future ESR service pack
Workaround: There is currently no workaround for this issue. If you need additional assistance or to create a support case to track the issue, please contact Enterprise ERP Assets and Civic Support
Additional Information