Description of Issue

The payment amount processed in EPL > Cashiering appears doubled in Munis

Context

Cause

EPL updates required

Resolution

Export Batch XML from EPL EnerGov and verify that charge amounts on the payment(s) doubled via integration of Cashiering and EPL, prior to export to Munis
Follow steps from the Reversing Unposted Payments resource to reverse the Munis payment(s) before GL posting the batch via Payments Journal
Open a case with EPL Support to manually correct the batch XML so that it can be re-imported
Verify with EPL Support that upgrading to EPL version 2022.1.2 (release EM-3444) will prevent future occurrences of duplicate EPL invoices

Additional Information

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