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Export Batch XML from EPL EnerGov

Export Batch XML from EPL EnerGov

Owned by Knowledge Assistant
Last updated: Jul 16, 2024 by Moriah Yorkey
Description of Issue

Support needs .txt file of XML from Batch Manager for further troubleshooting

Context

  • Munis

  • EnerGov

  • Batch Manager

  • Payment Entry

  • EnerGov batch missing from Munis

Cause

Informational

Resolution

  1. In EPL, navigate to System Settings > Integration Settings > Tyler Financial > Default Tyler Financial Integration 

  2. Click Batch Manager

  3. Enter the batch number in the Batch Number field

  4. Click Search

  5. Enter the Batch Number or Batch Id (it may be necessary to search under Failed and Successful batches)

  6. Click the Batch Preview pop-out icon

  7. the batch XML will be viewable in new window

  8. Copy and paste XML into .txt file 

  9. Save .txt file

  10. Attach XML to case for Munis General Billing Support to review

Additional Information

 

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