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Export Batch XML from EPL EnerGov
Export Batch XML from EPL EnerGov
Description of Issue
Support needs .txt file of XML from Batch Manager for further troubleshooting
Context
Munis
EnerGov
Batch Manager
Payment Entry
EnerGov batch missing from Munis
Cause
Informational
Resolution
In EPL, navigate to System Settings > Integration Settings > Tyler Financial > Default Tyler Financial Integration
Click Batch Manager
Enter the batch number in the Batch Number field
Click Search
Enter the Batch Number or Batch Id (it may be necessary to search under Failed and Successful batches)
Click the Batch Preview pop-out icon
the batch XML will be viewable in new window
Copy and paste XML into .txt file
Save .txt file
Attach XML to case for Munis General Billing Support to review
Additional Information
, multiple selections available,
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