Resolution

Navigate to the Accounts Receivable Miscellaneous Codes program either by searching or by using either of the following paths: General Revenues or Property Revenues > Accounts Receivable > Setup > Accounts Receivable Miscellaneous Codes
Select Adjustment Codes.
Click Add.
Enter the desired new Code up to 3 characters. (Note: All code and description fields are merely informational.)
Enter the desired Description.
Enter the desired Short description.
Click Accept.
The new code will now be available for use when creating write-offs in the Over-Short Adjustment Process program.

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