/
Batch number in lockbox file missing from receipts

Batch number in lockbox file missing from receipts



Description of Issue

After running the lockbox process, the batch number from the import file shows on the reports but not the receipts.



Context
  • Accounts Receivable

  • AR

  • Lockbox Processing



Cause

The lockbox batch number is now being stored as a reference value on the receipts. 



Resolution

The lockbox batch numbers can be found under the References tab of the Receipts program with a label of External Batch Number. 



Additional Information












Related content

Lockbox batch number not being assigned
Lockbox batch number not being assigned
More like this
Duplicate File Validation error during Process Lockbox when import file is not a duplicate
Duplicate File Validation error during Process Lockbox when import file is not a duplicate
More like this
Reverse Lockbox Batch Imported Twice
Reverse Lockbox Batch Imported Twice
More like this
Duplicate lockbox file imported by mistake
Duplicate lockbox file imported by mistake
More like this
Process Lockbox File Batch Report Payment Total incorrect
Process Lockbox File Batch Report Payment Total incorrect
More like this
Cannot release Lockbox Batch in Payment Entry
Cannot release Lockbox Batch in Payment Entry
More like this