Batch number in lockbox file missing from receipts



Description of Issue

After running the lockbox process, the batch number from the import file shows on the reports but not the receipts.



Context
  • Accounts Receivable

  • AR

  • Lockbox Processing



Cause

The lockbox batch number is now being stored as a reference value on the receipts. 



Resolution

The lockbox batch numbers can be found under the References tab of the Receipts program with a label of External Batch Number. 



Additional Information