Cannot release Lockbox Batch in Payment Entry
- Knowledge Assistant
After importing a Lockbox file, I unreleased the batch in Payment Entry and now cannot release it without an error.
This arpmtimp batch cannot be released before an external process attempts to release it. If all payments have been pushed to this system by tomorrow, you may manually release this batch at that time.
- EERP Version 2021.11+
- Accounts Receivable
- Process Lockbox File (arpmtimp)
- Payment Entry (arbilinq)
Development is investigating the cause of this issue.
Development is researching the resolution to this issue. In the meantime, If the batch is being unreleased and released again to obtain a Batch report instead use the Payment Proof program : How to Regenerate Batch Payments Proof Report.
If the batch is being resumed so additional Payments can be entered, instead create a new batch: Add a Payment Entry batch
Should neither workaround above work, the batch can be released the next day.
If additional assistance is required, please contact the appropriate Accounts Receivable Support Team: How to determine the correct Accounts Receivable support team to assist with an issue