Error updating credit score

Unable to post interdepartmental billing invoice batch due to Errors have been detected which must be corrected before posting can occur and Error updating credit score (in the System Log). Issue also impacts Utility Billing Bill Runs where users are not able to complete the Generate AR step of their bill run.

• Customers

• Credit Score Settings

Credit Score Settings are set for AR Categories that are not using Credit Scores

1. Tyler Menu > General Revenues or Property Revenues > Accounts Receivable > Setup > Credit Score Settings

2. Click Update

3. Click Edit Cats

4. Deselect the checkbox next to Categories that are not using Credit Scores 

5. Click Accept