User does not have permission to forgive interest



Description of Issue

Users are able to access the Forgive Interest program but receive the following error when using the program: xxxxxx does not have permission to forgive interest.



Context
  • Munis

  • Forgive Interest



Cause

The user receiving the error does not have the necessary permissions assigned to their Role.



Resolution
  1. Using the Tyler Menu, navigate to System Administration > Security > User Attributes

  2. Click Search and enter the Munis user ID for the user needing the permission

  3. Select the role you would like to edit and click Edit Role

  4. Click the Accounts Receivable yellow folder

  5. Click Update

  6. Select the Adjust partial payments check box

  7. Click Accept



Additional Information