Resolution

Navigate to Property Revenues > Business Licenses > Collection Processing > Forgive Interest
Click Add to add a batch
Click Accept
Click Define
Complete required fields
Click Accept
Click Select
Click Maintain Int to adjust forgiven interest amounts on specific records or to remove a bill
1. Complete the Maintain Forgiven Interest screen, as necessary
2. Close the Maintain Forgiven Interest screen
Click Output-Post
Complete the Output dialog box to define the settings
Click OK
1. The program displays a message confirming that you want to forgive interest for the selected bills
Click Yes to forgive interest on the selected bills
1. The program displays a confirmation message
Click OK

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