Munis ERP Failure on Run Munis Database Update Step with Unable to run DIA Access is Denied Error

Description of Issue

MUNIS ERP fails on the error "NotSpecified: Unable to run DIA! Error 2023-08-03 09:52:15 AM This command cannot be run due to the error: Access is denied."

Context
  • Tyler Deploy
  • Munis
  • Tyler Systems Management
Cause

Antivirus is blocking access.

Resolution
  1. Review the Munis antivirus exclusions here: Antivirus Exclusion List for Enterprise ERP Servers
  2. Verify all of them have been added.
    1. If all of the exclusions have been added, please reach out to TSM Support or submit a case at the client support portal.
Additional Information