Payments Journal Posted Duplicate Batch

• Multiple batches GL posted for a single payment batch. 
• A payment batch created two GL journals. 
• Duplicate GL journals for a single payment batch. 
• Single batch posting created two CRP journals. 

• Payments Journal (arrctpst) 
• Accounts Receivable 
• General Ledger
• Cash Receipt (CRP)
• Journal Inquiry/Print
• General Journal Entry/Proof (GCR)

There are many possible causes for this issue. Known causes include: 

• Using Payment Entry In Two Browser Tabs Allows Posted Batch To Return To LCS 30 And Be Reposted
• PEA Workflow Approval Returns Posted Batch to In Proof or Approved Status
• Post in Progress Batch Lock Causing Duplicate Journals

1. It is currently recommended to reverse the duplicate General Ledger Journal Entry that is not linked to any AR Activity: How to reverse a posted GEN journal
2. It is also possible to create an offsetting Journal instead of reversing the Journal: Add GCR - General Cash Receipt Journal - General Journal Entry Proof

• Use manual GCR rather than GEN journal in General Journal Entry Proof to ensure if site uses Bank Reconciliation it displays correctly.
  • GCR = Deposit
  • GEN = Adjustment