Post in Progress Batch Lock Causing Duplicate Journals

Duplicate CRP Journals created due to batch getting locked during posting.

Payment Entry batch locked during posting.

Override Batch Posting In Progress. This batch is currently being posted, but a General Ledger journal has not been created.

• Enterprise ERP
• Accounts Receivable
• Payment Entry
• Payments Journal
• Post in Progress Lock

An interruption during posting or multiple users trying to access the same batch can cause it to become locked. 

Overriding the batch lock and trying to Post again results in a second Journal created. 

Whenever a Post in Progress lock is overridden on a Payment Batch, check to see if a Journal has already been created. If so, perform a Journal Reversal following the steps in this article: How to reverse a posted GEN journal

Because the process was interrupted, the original Journal created will often be incomplete, making it easy to identify and Reverse. 

Note that the newly created journal displays on the receipt via General Revenues > Payment Processing > Receipts, under the Journal Information heading. The journal which links to the receipt should be left as is. The journal number which does not display on the receipt, should be reversed.