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Posted Batch Reappears in Payments Journal
Posted Batch Reappears in Payments Journal
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Cashiering Batches that have already been posted still reflecting in Payment Proof.
Batch is step 30 but receipts are step 40.
Old batch was unposted.
Context
Payments Journal
Payment Entry
EERP
Accounts Receivable
Cause
Posted payment batch status gets set back to step 30 while receipts remain in step 40. Support is currently researching a cause for this issue.
Resolution
Batch status must be manually corrected. Please have someone with SQL server access contact Support.
Additional Information
, multiple selections available,
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