Overtime Policy Not Working For One Employee

Owned by Knowledge Assistant
Jun 12, 2024
1 min read
Description of Issue

Overtime is not populating on the Timecard for one employee but it is for others. 

Context

  • Time and Attendance 

  • Overtime Policy 

  • Time Card 

Cause

Informational 

Resolution

The Employee was not set to the same Pay Period listed on the Overtime Policy. 

  1. Within Time and Attendance, navigate to System Admin.

  2. Click Masterfile Management. 

  3. Locate the Employee. Click the edit Pencil icon. 

  4. Click the Pay Properties tab. Note the Pay Period. 

  5. Update the Pay Period drop down. 

    1. NOTE - If this is integrated with EERP, the Pay Frequency will need to be updated in EERP Employee Master so the change syncs when the Entity Service is processed. 

Once the pay period was adjusted for the employee, the Overtime appeared on the Timecard at the appropriate time. 

Additional Information