Preview Export Blank

Owned by Knowledge Assistant
Jun 12, 2024
1 min read
Description of Issue

When we hit the preview export button it only produces headers and no information. The file is blank. 

Context

  • Payroll Functions

  •  Time Balancing 

  • Preview Export 

  • Revert Payroll 

Cause

Informational 

Resolution

Payroll Revert 

  1. In ExecuTime, navigate to Payroll Functions>Payroll Revert and select the tab of the period for the time that needs to be moved

  2. Click Revert Payroll 

Additional Information

Once we reverted this pay period, we attempted to preview the export and this time it produced the appropriate data.Â