FileZilla authentication failed

Owned by Knowledge Assistant
Jun 13, 2024


Description of Issue
 User having issue connecting to FileZilla (FileZilla authentication failed)
Context
  • FileZilla
  • EERP
  • Cloud admin
  • SFTP
  • FTP 
Cause

Expired user account in cloud admin.

Resolution
  1. unlock/reset user account in cloud admin
    1. User needs Cloud Admin password reset
Additional Information