Unreleased Batches in Payments Journal

Description of Issue

Unable to post batches in Payments Journal due to being in Unreleased status.

Unreleased batches not present in Payment Entry.

Context
  • Enterprise ERP

  • Accounts Receivable

  • Payments Journal

Cause

Batches were not Released from their origination program, meaning they can't yet be posted from Payments Journal.

Resolution

Locate the Batch in the corresponding program, and Output-Release it. The Batch Types on the Payments Journal's General tab shows which types of Batches can be posted. 

Additional Information

Batch types and where they can be found and Released:

Payment - Payment Entry

Reversal - Payment Reversals

Refund - Bill Refund Processing

Transfer - Transfer of Payments OR Transfer of Overpayments

Payment Redistribution - Payment Redistribution

Prepayment - Prepayment Processing OR Apply Credits/Deposits