Resolution

Navigate to User Attributes by searching or following the path: System Administration > Security > User Attributes
Click Search and enter the User ID, User Name or Initials, once entered click Accept
Click the Role that needs to be updated to highlight it
Click Update Role on the bottom left of the screen
Click the Accounts Receivable folder
Click Update
Choose the desired option from the Dropdown Menu next to Access Other's Batches:
1. No Access
2. Refunds only
3. Cash Receipts Only
4. Cash Receipts and Refunds
Click Accept
Have user log out and back in for changes to take effect

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