Update user permissions to resume another users batch
A user needs permission to resume another users batch.
Accounts Receivable
General Revenues
Property Revenues
Payment Entry (arbilinq)
Permissions need to be updated to allow access to other users batches.
Navigate to User Attributes by searching or following the path:Â System Administration > Security > User Attributes
 Click Search and enter the User ID, User Name or Initials, once entered click Accept
Click the Role that needs to be updated to highlight it
Click Update Role on the bottom left of the screen
Click the Accounts Receivable folder
Click Update
Choose the desired option from the Dropdown Menu next to Access Other's Batches:
No Access
Refunds only
Cash Receipts Only
Cash Receipts and Refunds
Click Accept
Have user log out and back in for changes to take effect
If further assistance is required, please contact Support.