Workflow approvals not updating - Redo employee approval

When attempting to approve timecards, supervisor enters in initials, selects approve, screen refreshes and the time card remains unapproved or partially approved. 

• Time & Attendance

• ExecuTime

• Workflow

• Time Approvals

• Employee Time Summary

In order to complete the approvals, is to redo employee level approval

1. Select Supervisor Actions

2. Select Time Approvals

3. Search for employee in question. Uncheck My Pending Approvals

4. Select Approval Type to employee, initial, select Approver & Submit

5. Select Approval type Approver, initial, Select Approve

Verify that the approval checks are both green.