Invalid detail line number 00000 error in General Billing Invoice Import
Description of Issue
When attempting to import a batch of General Billing (Accounts Receivable) invoices, the import fails and the error report is covered with strange/special characters as well as the error:Â Invalid detail line number: 00000.Â
Context
- General BillingÂ
- Invoice Import (gbinvimp)
Cause
File type chosen does not match the Import file format.Â
Resolution
- If the invoice import file is based off of a Custom Import Format, make sure to select the correct custom File type and not the Standard file type.
- View the invoice import file with the Custom Format to make sure it aligns.Â
Additional Information
- A similar, but separate issue is: Error with GB Custom Invoice Import Invalid Detail Line Number
- For additional Invoice Import resources, please see: Master Article - General Billing Invoice Import
- Delete saved custom template, reupload import file and recreate custom template
- If additional assistance is required, please contact General Billing Support.Â