Settlement Report including Voided Transactions

• Settlement Report in Payment Entry is incorrect.

• Payment Batch is out of balance in Payment Entry.

• Voided or reversed transactions and their tenders are being included on Settlement screen in Payment Entry. 

• Accounts Receivable

• Payment Entry (arbilinq)

If a multi-receipt transaction is comprised of voided receipts and non-voided receipts, the tenders for the voided receipt will be included in the Settlement Report, even if the receipts are reversed. 

• Development is currently researching this issue. 

• The variance is likely only a display issue on the Settlement screen. Run a Payments Report for the batch. If the Payments Report total matches the batch total, it should be okay to post the batch. 

 If additional assistance is required, please reach out to appropriate Accounts Receivable Support Team for assistance.