Out of Date on Quarterly Releases

Description of Issue

Why is Support telling me I am multiple quarterly releases behind when we have automatic updates scheduled? 

Context
  • Tyler Deploy
  • Automatic Update
  • Quarterly Release
  • Enterprise ERP (EERP)
  • Lifecycle
  • Munis
Cause

Automatic Updates only install cumulative updates (fixes.) Quarterly releases (enhancements and new features) need to be installed in the moment or scheduled as a one off within Tyler Deploy.