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Payment Report Excel output Paid Amounts inaccurate
Payment Report Excel output Paid Amounts inaccurate
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Payment Report, when exported to Excel, are showing inaccurate Charge Principal Paid, Charge Interest Paid, and Charge Total Paid amounts.
When there are either multiple charge codes or Receipts on a bill, the Payment Report Excel output is summarizing the Total Paid Amounts for that specific activity.
Context
Accounts Receivable
Payments Report
Cause
Resolution
This has been resolved in 2021.10 and above. Install the latest Tyler Deploy release for your current Enterprise ERP version.
Additional Information
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