Payment Report Excel output Paid Amounts inaccurate

Payment Report, when exported to Excel, are showing inaccurate Charge Principal Paid, Charge Interest Paid, and Charge Total Paid amounts. 

• When there are either multiple charge codes or Receipts on a bill, the Payment Report Excel output is summarizing the Total Paid Amounts for that specific activity.

• Accounts Receivable

• Payments Report

Development is currently researching the issue. 

Output the Payments Report to PDF instead of the Excel until a fix is available. The PDF report contains accurate Paid amounts. Contact Enterprise ERP Revenue Support for further assistance.