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MV Abatement amounts getting reset to full abatements

MV Abatement amounts getting reset to full abatements



Description of Issue
  • When entering a Motor Vehicle Excise abatement, the proper amount calculates on the main screen of Abatement Entry based on the Months to Abate or Action Date but then resets to a full abatement when drilling in to the Charges screen.

  • Abatements on MV bills are defaulting to full exemptions.

  • MV abatements are calculating wrong.

  • Net Assessment reduced to zero after returning to the main Abatement Entry screen from the Charges screen.



Context
  • Enterprise ERP 

  • Massachusetts Motor Vehicle Excise Tax

  • MA MV

  • Abatement Entry

  • txabtent



Cause

The abatement reason code is tied to an Exemption Code with the Applies To field set to Assessment.



Resolution

MUN-467526 has been created with development to address the issue with the Abatement Entry Charges screen displaying the incorrect amounts.

Additionally MUN-470270 will address a problem with the net assessment being reduced to zero on the main Abatement Entry screen after returning from the Charges screen.

Please install these tickets when they become available.

As a workaround, change the Exemption Code that is used as the abatement reason code so that it Applies To Principal Tax instead of Assessment, if appropriate.



Additional Information












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