Integer conversion error when paying multiple bills using Anywhere Cashier

Owned by Knowledge Assistant
Last updated: Jan 17, 2024 by Moriah Yorkey
1 min read
Description of Issue

Anywhere Cashier reports an integer conversion error when attempting to pay multiple bills in one payment transaction.

An error occurred while processing the payment.
Please resubmit the transaction in the core Tyler Cashiering application.
Error encountered while applying payments in external system Munis.

Details:

Error encountered while applying payments in external system Munis.

Exception (System.Exception):
Attribute ID has an invalid value. Cannot convert   to an integer.

Context

  • Enterprise ERP 

  • Maine Vehicle Registration

  • ME VR

  • Utility Billing

  • UB

  • Anywhere Cashier

Cause

The Payment ID being passed into Cashiering from Enterprise ERP is blank on subsequent transactions, which cashiering does not accept.

Resolution

MUN-474896 has been created with development to correct this issue. Please install the ticket when it becomes available in your version and release.

As a workaround, paying bills individually will not produce this error. The payments can also be accepted using a different process than the Anywhere Cashier interface. Please contact Support if you need further assistance.

Additional Information

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