Business License Renewal Notice amounts are wrong

When printing renewal notices through the Print Renewals program, the bill amounts are incorrect.

• EERP

• Business Licenses

• Print Renewals

• Print Bills

• Tyler Forms

• Readyforms

• Mail Merge

The Print Renewals program is designed to be used prior to generating a bill for the new year.  Print Renewals forecasts non-receipt charge amounts, so generating AR prior to printing renewals doubles the amount due on renewal forms. 

Once a bill has been generated for the year, the Print Bills program should be used to create forms for mailing: Property Revenues > Business Licenses > Collection Processing > Print Bills

If a bill has been generated, but is based on non-receipt charges only, unchecking the Include renewal year bill information on the Print Renewals Define screen will prevent the bill amount from doubling on the form.

Renewal Notices for License charges based on gross receipt:

• When license charges are based on a percentage of gross receipts, renewal forms should include a formula field for the business to calculate the amount due and mail back with payment.

• When license charges are based on a range of gross receipts, the renewal form should include a reference chart for the business to determine the cost of their license.