An error occurred selecting the contract credit information for the invoice being voided message when voiding a Contract Credit Memo

Description of Issue

Invoice is a contract credit memo. When trying to void or delete the credit memo, one of two error message occurs:

An error occurred selecting the contract credit information for the invoice being voided

Or,

Voiding of this invoice is not allowed as it will cause a negative amount on the associated contract

Context
  • Munis EERP 

  • Accounts Payable

  • Contract Management

Cause

This is a Munis EERP defect currently being researched by Development under MUN-476445

Resolution
  • This is a Munis EERP defect currently being researched by Development under MUN-476445

  • Please contact EERP Financial Support for investigation. It's possible a script may have to be run as a work around to void the Invoice

Additional Information