AP Payment Manager Spins When Attempting to Print Checks

When Printing or Reprinting a Check Run in AP Payment Manager, the process spins and never advances or throws an error.

Check process incomplete 7077

Document does NOT download, but status moves to Printed

• Accounts Payable

• Payment Manager

• Printing Checks

• 2021.6+

Delivery Definition for Form has a step that Downloads.

MUN-460161 is open with Development. The steps below can be followed as a workaround until a permanent fix is released:

Within Payment Manager update the Delivery Definition to remove any steps that utilize Download.

Enterprise ERP > Financials > Accounts Payable > Payment Manager

1. Click Supporting Apps > ReadyForms Delivery Definitions

2. Review Delivery Definitions for Download 

3. Remove Download from Delivery Definition

   1. Under Steps, Click Update

   2. Select Step Name

   3. Under Actions, Uncheck Download

4. Click Accept

5. If necessary, Repeat steps 2-4 for additional Delivery Definitions.