Resolution

Utility Billing Deposit charges pull in as 0-balance bills for this Payment Type. There are two ways to bring these into program when searching an account number.

Option 1: Add a deposit record to the Account/Customer ID in Munis. You can then search this Account/Customer ID and the Due Amount will show the Deposit to Collect amount from Munis. When added to the cart in Cashiering, that amount will default in as the payment amount.

Option 2:

Navigate to Cashiering > Administration > Payment Types.
Edit the Utility Billing Deposits payment type.
In the Processing tab, enable Allow zero balance items.
Enable Allow payments by line.
Enable Allow payments greater than balance due.
Save.

In receipt entry, searching an account using the UB Deposits payment type will show a list of available charges, all set to a due amount of $0.00. Charges that do not accept deposits are highlighted in red. Select charges as desired, and use Modify to apply amounts to each.

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