Error calling LicenseHelper.getLicense

Owned by Knowledge Assistant
Last updated: Jan 25, 2024 by Moriah Yorkey
1 min read
Description of Issue

  • Unable to run Utility Bill process

  • Error calling LicenseHelper.getLicense().

  • Munis license file not found.

Context

  • Munis

  • EERP license

Cause

Missing or invalid Munis license

Resolution

Please contact Tyler Systems Management Support or log a case via the Online Support Client Portal.

Additional Information

To confirm license validity go to System Administration > General Administration > Diagnostic Utility and Run-time Information then click the Applications tab

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