Citizen autopay sign up notification
- Knowledge Assistant
Owned by Knowledge Assistant
Jan 22, 2024
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Description of Issue
Does a citizen get an email confirmation when they sign up for autopay?
Context
- Payments
- Autopay
- CSS
- Citizen Self Service
Cause
Resolution
An email is automatically sent to the citizen upon signing up for auto pay. Included in the email is the last four digits of the credit card, the account number, and the account description. There is also a button/link in the email for cancelling automatic payments.
Additional Information