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Add Admin Permissions to User ESS CSS VSS

Add Admin Permissions to User ESS CSS VSS





Description of Issue

User is missing admin rights in either ESS, CSS, or VSS



Context
  • Employee Self Service

  • ESS

  • Citizen Self Service

  • CSS

  • Vendor Self Service

  • VSS

  • User Administration

  • Administrator



Cause

User needs admin rights but was never assigned permission or somehow lost permissions



Resolution
  1. Navigate to self service website

  2. Sign in as an administrator 

  3. Navigate to User Administration

  4. Search for user that needs administrator permissions

  5. Click on the user

  6. Check off all necessary admin permissions

  7. Switch to the Administrator tab

  8. Check off all necessary admin permissions here as well

  9. Click Save 



Additional Information