/
Add Admin Permissions to User ESS CSS VSS

Add Admin Permissions to User ESS CSS VSS





Description of Issue

User is missing admin rights in either ESS, CSS, or VSS



Context
  • Employee Self Service

  • ESS

  • Citizen Self Service

  • CSS

  • Vendor Self Service

  • VSS

  • User Administration

  • Administrator



Cause

User needs admin rights but was never assigned permission or somehow lost permissions



Resolution
  1. Navigate to self service website

  2. Sign in as an administrator 

  3. Navigate to User Administration

  4. Search for user that needs administrator permissions

  5. Click on the user

  6. Check off all necessary admin permissions

  7. Switch to the Administrator tab

  8. Check off all necessary admin permissions here as well

  9. Click Save 



Additional Information












Related content

Is Admin permission is grayed out in User Administration record
Is Admin permission is grayed out in User Administration record
More like this
Admin account unable to see Vendor Application Settings in VSS
Admin account unable to see Vendor Application Settings in VSS
More like this
ESS - How to prevent admins from changing permissions of other users
ESS - How to prevent admins from changing permissions of other users
More like this
CSS Access Denied - User does not have access to a Citizen module
CSS Access Denied - User does not have access to a Citizen module
More like this
Manually Creating a New Admin Account in ESS
Manually Creating a New Admin Account in ESS
More like this
Is Admin permissions is grayed out when using Add User in ESS User Administration
Is Admin permissions is grayed out when using Add User in ESS User Administration
More like this