OnPrem The Report Server was Unable to Validate the Integrity of Encrypted Data in the Database rsCannotValidateEncryptedData

Owned by Knowledge Assistant
Jan 11, 2024
1 min read
Description of Issue

User's TylerDeploy was failing on SSRS. User is unable to get to any reports. Site's reporting server and reports URLs are getting an error: The Report Server was Unable to Validate the Integrity of Encrypted Data in the Database. (rsCannotValidateEncryptedData)

Context

  • SSRS

  • Munis

  • Encryption Keys

Cause

Current SSRS encryption key is disconnected.

Resolution

Please contact Tyler Systems Management Support or log a case via the Online Support Client Portal.

Additional Information