Work order task dates not displaying and populating correctly





Description of Issue
  • Task start and end dates do not display immediately in Work Order Management, but they do in Field Work.  Searching for the work order again in Work Order Management does display them.

  • Task completion dates do not populate when WOC workflow is completed outside of Work Order Management (Hub, e-mail, Field Work, Work Order Close Approval)



Context

Tyler EAM



Cause




Resolution

Install MUN-421604 once it's been released

Workaround options for populating task completion dates:

  • Approving WOC workflow from Work Order Management will populate the task completion date

  • Task completion date can be manually entered in Work Order Management from the Tasks Detail option



Additional Information