Request Type is not available to select in Request Create or SRA Portal
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
 Request Type is not available to select in Request Create or SRA PortalÂ
Context
Tyler 311Â
Enterprise Service RequestsÂ
ESR
Service Request Access PortalÂ
SRA
Cause
Request Type was restricted in Role, Registrants or Anonymous Access by Request PermissionsÂ
Resolution
Verify Request Type is not restricted in the following places by Request Permissions:
Administration > Organization > RolesÂ
Administration > Citizen Engagement > RegistrantsÂ
Administration > Citizen Engagement > Anonymous AccessÂ
Additional Information