Target date for upgrading from 11.3

Owned by Knowledge Assistant
Last updated: Apr 27, 2022
1 min read





Description of Issue

  • I am planning an upgrade from Version 11.3. When should I schedule my Go-live?

  • How do I schedule an upgrade?

  • How do I create a support case to request an upgrade?

  • Who do I contact to upgrade?



Context

  • Version 11 (Munis version 11.3)

  • Version 12 (Munis version 2019.1 and higher)

  • Upgrade



Cause

The end of W2 support for Version 11.3 is October 2022. Clients should plan on having the upgrade to Version 12 (e.g., 2021.1) completed and in Production by late summer 2022.



Resolution

Our recommendation is to complete the upgrade process (from 11.x) no later than August 2022.



Additional Information

To discuss scheduling of your update, contact the Tyler Deployment Team. The quickest way to contact them is by submitting a ticket via the Tyler Support Incident Portal.

Please review our Master Article - Upgrade to General Availability for all additional topics.