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Clock Keeps Logging Me Out Too Quickly

Clock Keeps Logging Me Out Too Quickly





Description of Issue

Timeclock will log me out after a certain amount of time of not touching the screen.



Context
  • ExecuTime

  • ET

  • Timeclocks

  • TouchTime



Cause

Due to the global setting in the Application, the timeout on the clock will log off the user after 10 seconds if not touching the screen.



Resolution

In order to adjust the timeout settings:

  1. Login to the Application with System Admin access

  2. Navigate to System Admin

  3. UI Environment Flags

  4. Timeclock Configuration Tab

  5. Inactivity Timeout (seconds) for Timeclocks → remove 10 and put updated higher number

  6. Click Save

  7. Navigate to Scheduled System Jobs

  8. Click the square & arrow icon to manually launch the Clock Configuring Job to update the clocks settings.



Additional Information












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