Increase timeout on ESS
- Knowledge Assistant
- Moriah Yorkey
Users are being kicked out of ESS too soon and we would like to increase the length of time before being automatically logged out of ESS.
Is there a way to change the length of time before a time out occurs after you log into ESS?
Munis
Employee Self Service (ESS)
Munis Self Service (MSS)
Time out session time needs to be adjusted
SaaS clients:
Please contact Tyler Systems Management SaaS Support or log a case via the Online Support Client Portal.
On-Premise clients:
Navigate to your organizations ESS Hosting webpage for the appropriate environment
Please refer to your Site Report for the ESS Hosting URL and mssadmin credentials
On the left side, click Client Configuration
Click Edit on the appropriate environment
Scroll to the field Self Service user session timeout
Enter the new value in the unit of minutes
Click Update Client to save the change
Please reach out to Munis Human Resources Support with any additional questions