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Requests not auto-converting when SRA rule is used
Requests not auto-converting when SRA rule is used
- Knowledge Assistant
- Moriah Yorkey
Owned by Knowledge Assistant
Last updated: Feb 27, 2025
Description of Issue
When approving a service request using the SRA business rule, a service request is not converting to a work order when the activity code is set to auto-convert
Context
Enterprise Asset Management
EAM
Cause
Defect
Resolution
Install MUN-504833 once it's been released
Workaround: Manually convert service requests
Additional Information
, multiple selections available,
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