/
Requests not auto-converting when SRA rule is used
Requests not auto-converting when SRA rule is used
- Knowledge Assistant
- Moriah Yorkey
Owned by Knowledge Assistant
Description of Issue
When approving a service request using the SRA business rule, a service request is not converting to a work order when the activity code is set to auto-convert
Context
Enterprise Asset Management
EAM
Cause
Defect
Resolution
Install MUN-504833 once it's been released
Workaround: Manually convert service requests
Additional Information
, multiple selections available,
Related content
Service Requests not auto-converting when SRA workflow is approved from Hub
Service Requests not auto-converting when SRA workflow is approved from Hub
More like this
AR Overhead Charge Codes listed on template are not applied to a work order when converted from a Service Request
AR Overhead Charge Codes listed on template are not applied to a work order when converted from a Service Request
More like this
Convert Service Requests is dropping the scheduling priority
Convert Service Requests is dropping the scheduling priority
More like this
How to set service requests to auto convert to work orders
How to set service requests to auto convert to work orders
More like this
Task asset not showing on work orders originating from service requests created in Create Requests program
Task asset not showing on work orders originating from service requests created in Create Requests program
More like this
Punching out from Convert Service Requests Hub card opens record for request Id instead of request number
Punching out from Convert Service Requests Hub card opens record for request Id instead of request number
More like this