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Convert Service Requests is dropping the scheduling priority
Convert Service Requests is dropping the scheduling priority
Description of Issue
Adding a scheduling priority when converting a service request does not add the priority code to the work order
Context
- Enterprise Asset Management
- EAM
Cause
Defect
Resolution
Install MUN-382457 once it's been released
Workaround: Use Search to narrow down the servicing department before selecting a service request to convert
Additional Information
This is only happens when:
- Search is not used to narrow down the servicing department, and
- The scheduling priority code contains no letters
, multiple selections available,
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