Error received converting service request from Open Service Request Details Hub card - An internal error occurred
Description of Issue
Error received converting service request to work order from Open Service Request Details Hub card:Â An internal error occurred
Context
Enterprise Asset Management
EAM
Hub
Cause
Defect occurs when attempting to convert a service request that has already been applied to a work order
Resolution
Install MUN-482342 once it's been released
Workaround: If the request needs to be applied to another work order, open the Service Requests program, pull up the request, and use the Apply to Work Order(s) button
Additional Information