Unable to update Overall Rating in Evaluation in ESS

Owned by Knowledge Assistant
Apr 15, 2024
1 min read
Description of Issue

When attempting to change the Overall Rating field to a different option it is grayed out and un editable

Context

  • Enterprise ERP

  • Human Capital Management

  • Personnel Setup 

  • Personnel Settings

Cause

  • The field Calculate Overall Rating in ESS is flagged in Personnel Settings

  • If selected, the overall rating is calculated based on competencies. When checked, the overall rating will not be editable in ESS.

Resolution

  1. Please go to Enterprise ERP> Human Capital Management> Human Resources> Personnel Setup> Personnel Settings

  2. Select the Evaluations Tab

  3. Click Update

  4. Unflag Calculate Overall Rating in ESS

  5. Click Accept

Additional Information

Please reach out to EERP Human Resources Support with any additional questions