Incorrect Interest Rate on RE and PP tax Bills



Description of Issue

Bills were generated with the incorrect Interest Routine.

Context
  • Property Tax Billing

  • Northeast

  • Tax Year Settings (txyparm)

Cause

When the Tax Year Setting was copied forward or set up, the incorrect Interest Routine was chosen.

Resolution
  1. Navigate to Tax Year Settings by Searching or following the path: Property Revenues > Property Tax Billing > Region > State > Assessor Setup > Tax Year Settings.

  2. Click Search and enter the Year, AR Category, and Cycle of the bills generated with the incorrect interest rate.

  3. Click Accept.

  4. Click Update.

  5. Click the Installments tab.

  6. Change the info in the Normal Interest Routine, and Rate 1 fields. 

  7. Click Accept.

  8. Verify the change in Bill Inquiry.

Additional Information

For additional assistance contact Enterprise ERP Tax Support.