Incorrect Interest Rate on RE and PP tax Bills
Description of Issue
Bills were generated with the incorrect Interest Routine.
Context
Property Tax Billing
Northeast
Tax Year Settings (txyparm)
Cause
When the Tax Year Setting was copied forward or set up, the incorrect Interest Routine was chosen.
Resolution
Navigate to Tax Year Settings by Searching or following the path: Property Revenues > Property Tax Billing > Region > State > Assessor Setup > Tax Year Settings.
Click Search and enter the Year, AR Category, and Cycle of the bills generated with the incorrect interest rate.
Click Accept.
Click Update.
Click the Installments tab.
Change the info in the Normal Interest Routine, and Rate 1 fields.Â
Click Accept.
Verify the change in Bill Inquiry.
Additional Information
For additional assistance contact Enterprise ERP Tax Support.