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Approvals Reset By System Admin
Approvals Reset By System Admin
Description of Issue
The employee and approved had completed their approvals but they were reset back to red and the approval audit showed that the system admin was the reason.
Context
Time & Attendance
Tyler Workflow
Approvals
Cause
An update was made to their employee record.
Resolution
The approvals will need to be re-approved at all levels.
Additional Information
This could mean that a change was made in EERP which triggered the sync from EERP to T&A or a manual change was made to their record which caused their workflow to cancel.
To locate this message:
Navigate to Supervisor Actions
Select Approval Audit
Select the Pay Period in question
Hover over the information icon for the red lines (status deleted)
Deleted Reason: An update was made to the employee record
, multiple selections available,
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