Workflow Down and is Missing Menus

Description of Issue

When attempting to pull application-oriented configs, Time and Attendance would exhibit missing menu behaviors. This can be seen specifically when attempting to approve time sheets in Time and Attendance.

Context
  • Tyler Workflow
  • Workflow
  • Time and Attendance
  • ExecuTime
  • CDN Forge
  • Core Code
  • Menus Missing
Cause

The cause of this issue is web filters blocking specific URLs that Workflow uses. In turn it is creating an issue when a supervisor attempts to approve time sheets.

Resolution

If none of them can be reached, the client will need to update their web filter.

The URLs below can be used to test if the client's web filter:

https://cdn.forge.tylertech.com/v1/css/tyler-icons-standard.css

https://cdn.forge.tylertech.com/v1/libs/@tylertech/forge@2.5.0/forge.css

https://cdn.forge.tylertech.com/v1/libs/@tylertech/forge@2.5.0/index.js


Additional Information

The following link is a more in-depth list of the External URLs used by the Core Code of Workflow:
External URL References in Core Code