/
Workflow Down and is Missing Menus

Workflow Down and is Missing Menus

Description of Issue

When attempting to pull application-oriented configs, Time and Attendance would exhibit missing menu behaviors. This can be seen specifically when attempting to approve time sheets in Time and Attendance.

Context
  • Tyler Workflow
  • Workflow
  • Time and Attendance
  • ExecuTime
  • CDN Forge
  • Core Code
  • Menus Missing
Cause

The cause of this issue is web filters blocking specific URLs that Workflow uses. In turn it is creating an issue when a supervisor attempts to approve time sheets.

Resolution

If none of them can be reached, the client will need to update their web filter.

The URLs below can be used to test if the client's web filter:

https://cdn.forge.tylertech.com/v1/css/tyler-icons-standard.css

https://cdn.forge.tylertech.com/v1/libs/@tylertech/forge@2.5.0/forge.css

https://cdn.forge.tylertech.com/v1/libs/@tylertech/forge@2.5.0/index.js


Additional Information

The following link is a more in-depth list of the External URLs used by the Core Code of Workflow:
External URL References in Core Code





Related content

Tyler Workflow and Tyler Bushooks are unavailable - 503 Service Unavailable
Tyler Workflow and Tyler Bushooks are unavailable - 503 Service Unavailable
More like this
Tyler Workflow Connection error - Access is denied
Tyler Workflow Connection error - Access is denied
More like this
Workflow Connectivity Test Indicates Service Bus Timeout
Workflow Connectivity Test Indicates Service Bus Timeout
More like this
Unable to complete supervisor approvals
Unable to complete supervisor approvals
More like this
503 An unexpected response has been reported by the Workflow Server
503 An unexpected response has been reported by the Workflow Server
More like this
Workflow Tenant Name not found
Workflow Tenant Name not found
More like this