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Apply Payment Button Missing In Payment Entry

Apply Payment Button Missing In Payment Entry

Description of Issue

User has no Apply Payment button when in Payment Entry batch

Context
  • Payment Entry

  • Accounts Receivable

  • Roles

  • User Attributes

Cause

One or more user roles have Accounts Receivable permission Restrict to entry of misc cash receipts only enabled

Resolution

System Administration > Security > User Attributes

  1. Click Search and enter the User ID

  2. Click Accept

  3. Click the Effective Permissions tab

  4. Scroll to the bottom of the screen and click the funnel icon to Filter active set

  5. Select Accounts Receivable from the Module dropdown

  6. Click Go

  7. Scroll to locate permission Restrict to entry of misc cash receipt only

  8. Double-click the permission

  9. In the Restrict to entry of misc cash receipt only pop-out window, note the roles which have a value of Yes

  10. Highlight a role and click Edit Role to update the permission

  11. Double-click the Accounts Receivable folder

  12. Click Update

  13. Deselect Restrict to entry of misc cash receipt only

  14. Click Accept

Additional Information

 

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