No Export Option When Trying to Print

Owned by Knowledge Assistant
Apr 23, 2024
1 min read
Description of Issue

When attempting to Print Invoices, user does not have an Export button available on the toolbar.

Export button used to be there, but is now missing.

Context

  • Enterprise ERP

  • Accounts Receivable

  • Print Invoices

  • Export

Cause

The Export toolbar option is only present when the box for Create export file has been checked. 

Resolution

Re-define the print criteria, making sure that Create export file is checked. The Export button will return to the toolbar as soon as the user clicks Accept. 

Additional Information