Cannot see Animal License charge codes in drop down

Owned by Knowledge Assistant
Apr 23, 2024
1 min read



Description of Issue

Unable to see the charge codes in the Description drop down when trying to pay an Animal License



Context

  • Tyler Cashiering

  • Munis



Cause

The AR Code is Animal License Settings doesn't have any charge codes applied to it



Resolution

  • In Munis, go to General Revenues > Animal Licenses > Animal License Settings

  • Make note of the AR Code that is selected

  • In Munis, go to General Revenues > Accounts Receivable > Setup > Accounts Receivable Charge Codes

  • Search for the current Year and AR Code that was noted in step 2. These are the codes that should show up in Animal License drop down.

  • If no codes are showing up, then a new charge code will need to be added to the Year and AR Code



Additional Information