Cannot see Animal License charge codes in drop down



Description of Issue

Unable to see the charge codes in the Description drop down when trying to pay an Animal License



Context
  • Tyler Cashiering

  • Munis



Cause

The AR Code is Animal License Settings doesn't have any charge codes applied to it



Resolution
  • In Munis, go to General Revenues > Animal Licenses > Animal License Settings

  • Make note of the AR Code that is selected

  • In Munis, go to General Revenues > Accounts Receivable > Setup > Accounts Receivable Charge Codes

  • Search for the current Year and AR Code that was noted in step 2. These are the codes that should show up in Animal License drop down.

  • If no codes are showing up, then a new charge code will need to be added to the Year and AR Code



Additional Information