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Supervisor Not Receiving Time Off Request Notifications

Supervisor Not Receiving Time Off Request Notifications

Owned by Knowledge Assistant
Apr 22, 2024
Description of Issue

Our supervisors are setup to receive notifications in workflow but they are not receiving notifications. 

Context

  • Communication Queue 

  • Workflow Notifications 

  • Email Settings

Cause

The Communication Queue was building and the email settings are not set up.

Resolution

Contact Support if the queue has a red error on the communication queue.

Contact support if the Email Settings need to be setup. 

Additional Information

The Communication settings manage the settings for the organization's Time & Attendance email and mobile providers. This program also allows test emails to be sent.









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