Supervisor Not Receiving Time Off Request Notifications

Owned by Knowledge Assistant
Apr 22, 2024
1 min read
Description of Issue

Our supervisors are setup to receive notifications in workflow but they are not receiving notifications. 

Context

  • Communication Queue 

  • Workflow Notifications 

  • Email Settings

Cause

The Communication Queue was building and the email settings are not set up.

Resolution

Contact Support if the queue has a red error on the communication queue.

Contact support if the Email Settings need to be setup. 

Additional Information

The Communication settings manage the settings for the organization's Time & Attendance email and mobile providers. This program also allows test emails to be sent.