Bills did not pull up in Payment Redistribution, ran Apply Credits Deposits

Owned by Knowledge Assistant
Apr 15, 2024
1 min read
Description of Issue

Wants to move credits on the account and apply them to bills in Cashiering. Bills did not pull up in Payment Redistribution.

Context

UB CIS 

Cause

Resolution

Navigate to Property Revenues > Utility Billing > Special Processing > Apply Credits Deposits

  1. Click Define 

  2. Process by Customer (Account, Customer, Run, Route)

  3. Click Select 

  4. Review information is correct.

  5. Click Execute 

Additional Information